Solotactix

Cancellation & Refund Policy

Effective Date: April 21, 2026

This policy governs all bookings made with Solotactix Defensive Training ("Solotactix," "we," "us," or "our"). By registering for any class or training session, you agree to the terms outlined below.

Refund Policy

Bookings are non-refundable due to limited class sizes, instructor scheduling, and range preparation. If you cannot attend your scheduled class, please contact Solotactix as soon as possible. Rescheduling may be available at Solotactix's discretion with advance notice. Additional terms for rescheduling, late cancellations, and no-shows are described in the sections below.

Rescheduling Policy

If a registered student is unable to attend a scheduled course:

  • The student must notify Solotactix at least seven (7) days prior to the scheduled class date
  • Notification must be submitted via email to: SOLOTACTIXFIREARMS@GMAIL.com

If proper notice is given:

  • The student may reschedule to another course offering
  • The rescheduled class must be taken within six (6) months, subject to availability
  • Rescheduling is permitted one (1) time only

Late Cancellations & No-Shows

  • If a student provides less than seven (7) days notice, they will not be eligible for rescheduling
  • If a student fails to attend (no-show), they will forfeit all registration fees
  • If a student cancels a second time, they will lose their registration entirely and must pay full price to attend any future class

Student Responsibility

  • It is the student's responsibility to select the appropriate class and ensure availability
  • Solotactix does not provide reminders, follow-ups, or scheduling assistance
  • Students are responsible for checking the website and/or social media for updated course schedules
  • All rescheduling requests must be initiated by the student

To enroll in a rescheduled class:

Communication Policy

  • All rescheduling requests must be submitted via email
  • Messages sent within 24 hours of a scheduled class will not be considered valid notice

Instructor Cancellations

Solotactix reserves the right to cancel or reschedule any class due to circumstances including, but not limited to:

  • Weather conditions
  • Range availability
  • Safety concerns
  • Instructor availability

In such cases, students will be offered a rescheduled session.

Right to Refuse Service

Solotactix reserves the right to refuse service, remove a participant, or cancel a booking at its discretion. In such cases, no refunds or reschedules will be issued.

Agreement

By booking a class with Solotactix, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.